Remote Support

  1. To receive support email or call x8469.
  2. A member of the team will contact you to assist with the issue.
  3. The team member may login to your system remotely to assess the situation.

How to Submit a Work Ticket

24/7 Help Desk Support: Call (603) 897-8469 to reach our 24/7 Help Desk Support for technical issues.

Our Help Desk provides:

  • Experienced staff trained in both technical support and customer service
  • Quick resolution of most calls involving password resets, login, or network connectivity.
  • Assistance with basic email, course management system, and desktop application questions.
  • A single place to call about technology issues that affect your class in session.
  • An always-available point of contact to notify us of system issues.

Create an instant Work Order: Email to create an instant work order. Include the following:

    • Your name
    • Contact number or email address
    • Detailed information on your service needs

The Office of Information Technology is located in Sylvia Trottier Hall, Room 200. Office hours are Monday through Friday 8:30am-5:00 pm.