Connecting to Wired Network in Residence Halls (Gaming Consoles, etc.)

Connecting to Wired (Ethernet) Network in Residence Halls

Rivier University allows students to connect wired devices to the Rivier network. Before it will work, you will need to send us the device MAC address so that we can register it into our system. After you plug in your device, connect it to the network jack, and turn it on, you will then want to send us the device’s MAC address. Please leave the device connected until we confirm with you that it is registered.

Send us the MAC Address

Email itsupport@rivier.edu with your name, room number, and the device MAC address. It’s OK to register multiple devices in one email.

How to find your device MAC Address

Google “mac address roku” and substitute ‘roku’ with the name of the product you are trying to register. If it’s a PC, search for “mac address windows pc” or “mac address apple mac” etc. The MAC address can sometimes be called hardware ID, physical address, Ethernet ID, or something completely different. However, the address will always have 12 alphanumeric characters. They may be spaced like 12-34-56-78-90-AB, 12:34:56:78:90:AB, or 123456-7890AB.

Remember to send the WIRED or ETHERNET MAC address, not the Bluetooth or wireless MAC address. If you are not sure, please send all MAC addresses you find.

I’m Lost!

Email itsupport@rivier.edu and we will help you. Send us your room number and some times that are best for us to reach you.

Reminder: No Routers, Wireless Access Points, Please!

It’s great if you want to bring to campus your PCs, gaming consoles, smart TVs, etc. But, please, do not bring a Wi-Fi or Ethernet router. It can mess with our network!