Forward All Calls To Another Extension

There are times you may want to forward your phone calls to another extension on campus. For example, if you are temporarily working in another office, you may want your calls forwarded to the extension closest to you.

Video Guide

Check out this 2-minute video for setting and cancelling call forwarding:

Instructions To Set Call Forwarding

• Do not pick up the handset. Leave it on the hook. Follow these instructions from your desk phone.
• Press the Blue Menu button
• Choose Call Forwarding soft key
• Choose Edit Default soft key
• Choose Always soft key
• Delete the current entry by repeatedly pressing the Backspace soft key
• Using the keypad, type the number of extension where you want to receive calls, then press the OK soft key
• Press Save soft key
• Press Activate soft key
• Done. You will see the call forwarding icon on the top of your phone display. Be sure to test it!

Instructions to Cancel Call Forwarding

• Do not pick up the handset. Leave it on the hook. Follow these instructions from your desk phone.
• Press the Blue Menu button
• Choose Call Forwarding soft key
• Press the Deactivate soft key
• Done. The call forwarding icon will disappear. Please be sure to test it to ensure you’re now receiving calls.