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If you have a password-related issue, please see this KB article: https://it.rivier.edu/knowledgebase/how-to-reset-password-staff-and-student/
If you have an issue where you are logging into Canvas but see some other user’s work or classes, please see this KB article: https://it.rivier.edu/knowledgebase/when-i-login-to-canvas-i-see-someone-elses-course-work-or-data/